Telephone customer satisfaction surveys which deliver powerful, actionable insight

We deliver customer satisfaction surveys, in both English and a range of foreign languages, to help you to hear the voice of your customers.

Our work is delivered to MRS standards, using a large specialist team of IQCS controlled, AITS trained researchers. This specialist division delivers continual voice of customer insight, ranging from net promoter scores to complex verbatim capture of comment.

We're competitive, flexible, accurate, quick to market and able to deal with complex requirements.

Contact us today and find out why we're the partner of choice for both agencies and for in-house research and insight teams.

  • Survey Design and Consultancy
  • Consumer and B2B / B2C Research
  • Complex Quota Management
  • Strong Multi-lingual Programme Expertise: EMEA, APAC, Americas and ROW